Top 3 Ways to Stay in Touch with Your Clients


Relationship building and networking does not end with the contract being signed or a handshake. The key to success with current and future clients is following up.
Here are three ways to stay in touch and be remembered long after the initial encounter is over:
Send a handwritten note. The day after you meet a potential client, write them a note stating how much you enjoyed meeting him. Invite him to meet you for a breakfast or lunch so you can get to know each other better. When friendships form, business opportunities eventually develop. With your current clients, stay in touch with a note to say “hello,” “thanks for your recent business” or in my case, “Way to go!”
Send an inexpensive gift card. Most people love books or coffee. Send that potential client a gift card from Starbucks or a local book store. If you send Starbucks gift card, write a note that reads, “Thanks a “latte” for your time yesterday. I look forward to seeing you soon.”
Send an article of interest. During your conversation with a current or potential client, listen for clues about what interests her. For example, if she casually mentions that she is going to Italy for vacation or she enjoys a particular hobby such as mountain biking, scan newspapers, magazines or the Internet for interesting articles pertaining to her interest. Sending a handwritten note with the article enclosed is another way of putting your name in front of them. Besides, she may even respond to your gesture with a personal phone call or e-mail.

And the winner is ...

Annette Lanham!

Congrats on the Bootcamp, Annette ... look forward to seeing you in Las Vegas!

Be sure to send me your mailing information so I can send you the pre-Bootcamp documents.

San Francisco

I've run up to San Fran to close the deal with some new clients. Some of my suggestions for making your future travel effortless ...

Fly Virgin America! And be sure to upgrade to first class ... you'll love the service, the music (yes, the music!), and my personal fave: the massage chairs!

Ladies - you'll want to use the most fabulous luggage for your trip ... In the past I've used Brighton's beautiful 22" bag, which holds everything I need and fits in the overhead bin. All of their bags have separate plastic-lined compartments for dirty or wet items. There seems to be the perfect pocket for all of your special items. Fabulous!

If you want to go sans luggage, try shipping your stuff via UPS. They offer pick up service, including the ability to print your labels, automatic billing to your credit card - basically, hands-free service for everything you need when you travel. Your items can be ready and awaiting your arrival at your destination ... full-sized bottles of shampoo and conditioner included! It eliminates the need to either carry-on all of your items or wait for baggage claim. So you take on the plane just your purse and/or laptop and ID. Definitely my new beloved way to travel!

My first official crossing of the Golden Gate Bridge. So beautiful, even on an overcast day.